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Guarantees/Policies
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| 4THEBoat.com Guarantee |
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30 Day Money-back Guarantee / Product Return Instructions:
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| Items should be returned directly to the individual merchants. Each merchant will provide specific return instructions with your shipment, including return address, return authorization, and other procedures. If you are exchanging for another item, you can contact the merchant directly, as instructed, to request the exchange. If you are returning an item outright, your credit card will be credited after we receive verification of return to the manufacturer/merchant. |
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| To make a return: |
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Products must be returned in their original, new condition, including the original packaging,with all documentation, warranty cards, manuals, and accessories intact. |
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Each store will provide specific return instructions with the item. Be sure to save all packing slips and other material. Check the packing slip for a return address and procedures. |
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Before returning any product contact us for a return authorization number, in order to get prompt credit or replacement product |
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Confirm the correct Return Shipping Address for a specific product. |
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Include a copy of your receipt with the returned items marked, along with the reason for returning the product. |
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Properly package the product to prevent damage. |
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Ship all items postage paid and insure the product with the shipping company for the purchase price. Shipping and handling charges are not refundable, except when the item is defective (see shipping damage info). |
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If you are exchanging the item for another item, such as the wrong size or color, contact us for an authorization number and follow the above instructions |
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If you are returning the item, the manufacturer will instruct 4THEBoat.com to credit your credit card once your return has been received. |
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| If you have any questions or require any assistance with a return, please don't hesitate to contact us via email sales@4theboat.com or by calling 817-707-1316 |
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Your personal information is kept private. We'll collect only the information we need to serve you, we'll store it securely, and we won't share it without your permission. Guaranteed.
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
From time to time we may send you email of specific interest to you, the boat owner, concerning new product releases or special offers. You will always have the option of removing yourself from our mailing list.
We do not sell or rent your name, mailing address, email address, purchase history, or any other information to anyone. Nor do we authorize any use of this information to any organization other than 4THEBoat.com a subsidiary of 4THE Enterprises.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company. |
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| You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use. |
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| We guarantee that every order placed here will be 100% safe. We use industry-standard technology to ensure safe transactions, and we'll ensure your purchases are risk-free -- no matter what. Guaranteed.
With billions and billions in online sales last year alone, the Web has become firmly established as a convenient and secure shopping venue. What's more, it's statistically safer to use your credit card for an online transaction than in a more traditional setting, like a shop or a restaurant, where many individuals have access to copies of your credit card number. When you make your purchases at 4THEBoat.com, the information you transmit to 4THEBoat.com travels directly to our secure server along a Secure Socket Layer (SSL) "pipeline" so that it cannot be read in transit. SSL is the industry standard technology used by Microsoft, Netscape, and the leading internet commerce companies: it's the most advanced security measure available. All of the information you enter when you order -- including name, address, credit card number, and any other information you provide -- is put into code at your end, and it's not decoded until it reaches the 4THEBoat.com secure server. Your browser should display a "lock" or a "key" icon to indicate that secure mode is in effect. Alternately, most location addresses (URLs) will begin with "https" (rather than the usual "http") when the page is secure. To further protect you, we have insurance certifying our credentials. "Mouse-over" the following image or click on the image to verify our security credentials.
Due to the stringent credit card security process we use, sometimes it can be difficult to process transactions, as fraud prevention is important to us all - for example, the billing address you enter during checkout must match your credit card statement billing address.
If you still prefer not to send your credit card information over the Internet, it's easy to complete your transaction by fax. The easiest way for you to order by fax is to go ahead and select the products you want, adding them to the shopping cart as you go. Then proceed toward checkout, filling in your shipping and billing information.
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Print the order and shipping pages |
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Enter your credit card information, expiration date, and the three digit number on the back of your card |
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Sign the page near your credit card number |
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Fax your order to us : 413 723-4843 (413 723-4THE) |
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| If you include your email address, after we enter your order into our system, we can email you a confirmation. Also we can email you tracking information for your order. Any questions, call 817-707- 1316 |
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| Your complete satisfaction is our first concern. If you're unhappy with your purchase, for any reason, (except for shipping damage - see shipping damage info) you can return it within 30 days for exchange or refund. Guaranteed
Odds of winning depend on the number of entries received. One new Handheld Digital Compass will be awarded each month. Contest winners will be determined in a random drawing from among all eligible online entries received during each month. 4THE Enterprises selection of a sweepstake winner and any other decision regarding this contest are final.
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| There is a 5% fee once we have received funds from your bank, and a 20% fee if fabrication has begun on any item manufactured for your order. We want you o be happy with your purchase and we pledge to do our best to help you get what you want. |
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For fastest delivery, products are shipped to you from each individual merchant. Delivery times may vary, but most items will be delivered within 7 to 10 business days. Orders generally get shipped out within 1 to 3 days of ordering, excluding custom orders. You will receive an order confirmation via email. In many cases you will receive an email notification the day after your product has been shipped, including a tracking number and a link to the shipping company. If an item is on backorder, we will notify you as soon as we can. Questions? Call 817-707-1316
Shipping Damage
Inspect your package(s) immediately upon receipt!!! If damage occurs during shipping of any product to you, refuse delivery or call immediately, or you may lose your rights. The delivery company is responsible for delivering your product intact, but they must be promptly made aware of any damage caused during shipping. We do insure shipments with the delivery company to cover replacement of damaged product. |
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| The manufacturers of the products we carry warrant the products under normal, noncommercial usage for a period of 30 days to ten (10) years) from the date of purchase, depending on the manufacturer and the product. Warranty is made to the original purchaser only. Manufacturers require proof of purchase for all warranty claims. If a warranty card is included with any product, please review the Warranty information before using the product. Any such warranty card is generally the prevailing warranty for the product. |
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Your complete satisfaction is our first concern. If you're unhappy with your purchase, for any reason, (except for shipping damage - see shipping damage info) you can return it within 30 days for exchange or refund (returns are subject to the terms of our guarantee). Please call us first at 817- 707-1316. We can give you complete instructions on where and how to return it.
Please, do not call the manufacturer.
Returns are easy! Just call us first and let us help! |
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It is our constant intent to provide the safest and most secure shopping experience possible. Since offerings and technologies change, we must reserve the right, at our discretion, to change, modify, add, or remove portions of this Guarantee at any time. Please check this page for changes.
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